Refund Policy

Last updated: 17 September 2026

How to get a refund on a Deep Edge season pass, and what happens when you do.

1. What This Covers

Ashley Jonathon Huggins, trading as Fantasy Hoops Edge sells one paid product: The Deep Edge season pass. It is a one-time payment that unlocks The Deep Edge for a single fantasy basketball season. It is not a subscription and does not renew.

Everything else on fantasyhoopsedge.com is free to use, so there is nothing to refund.

2. Who Handles Refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payments, taxes, receipts and refunds.

Refunds are governed by Paddle's refund policy, together with the Paddle buyer terms you accept at checkout.

3. How To Request A Refund

You can request a refund in any of these ways:

  • Use the support link in the receipt email Paddle sends you after purchase.
  • Go to paddle.net, find your order, and choose "Request refund".
  • Email us at fantasybballai@gmail.com. We cannot process the payment ourselves, but we will pass your request to Paddle and follow it up.

Under Paddle's policy, a refund for a change of mind may be approved at Paddle's discretion within 14 days of purchase. Consumer law in your country may give you stronger rights, and nothing here removes them.

4. After A Refund

When a refund is approved, access to The Deep Edge ends for the season that pass covered. The rest of fantasyhoopsedge.com stays free to use, and your account and saved leagues are not deleted.

If you used a founding-price or promotional discount on the pass that was refunded, we give that discount back to you. You can use it again on a later pass.

A chargeback raised with your bank has the same effect on access as a refund. If that happens, please contact us first — a refund through Paddle is faster and simpler for both of us.

5. Contact

For anything about a payment or refund:

fantasybballai@gmail.com

Last updated: 17 September 2026